 Tips
on creating your ideal team
Most small business owners fly solo for a while
before they think about getting help. Flying solo is easy in comparison to
employing and leading a team - even a team of only 1 or 2. For many owners,
choosing, training and leading a team of people is like speaking Chinese - they
know millions of people do it every day but for them it's impossible to
understand!
So here are a few tips to help you get started. When
you've read these, there's more on the Grow Your Team
page as well. And if all else fails and you still need help - just give me a
yell and I'll show you just how easy it can be to lead a motivated, happy,
efficient team.
 1.
Recruit well
You can't build a great team if you pick the wrong
people. It's like trying to finish a jigsaw puzzle with the wrong pieces. Be
systematic. Create a job description (based on the duties of the job you have in
mind). Now write down the attributes necessary for some one to perform these
duties.
2. Train well
Sure people you employ will have some skills - maybe
a lot of skills. But they haven't worked for you before, in your business, using
your systems and reaching your standards. So before they start tell them exactly
what they are expected to do. Show them your system, the forms you use, the way
you like things done.
3. Give them feedback and praise
No one likes to live like a mushroom - kept in the
dark and fed lots of bull---- ! So if you want your employees to be a happy,
productive team you need to take some responsibility for their performance.
Watch how they behave. Monitor their output. Check
 their
quality. Keep an eye on their interactions - especially with your customers. No
need to spy - do it openly as part of your daily management activities. Then
give them feedback. Pat them on the back fro doing well. Show them how to do
better when they make mistakes. They'll love you for it and reward you with
improved performance.
Need more help?
Contact me
to find out more. I can show you how to:
-
Create quick and easy position descriptions
-
Structure selection interviews so you always get
just the right person for your job
-
Make training a fun and rewarding activity for
everyone - you, your employees and your customers
-
Talk to your people so that they will understand
and respond just the way you'd like them to.
Sure, this service doesn't come free. But isn't your
business success worth the small investment? Call today and see just how
affordable a well organised business can really be.
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